Get More Profit With Your New Shopify Consultant: Giles Thomas

Monthly strategy & consulting services for direct to consumer brands on Shopify

Book a free discovery call with Giles

Here’s the deal

Most Shopify stores try to grow using analytics.

ROAS, CPA, conversion rates.

While measuring and managing these metrics is important, what most stores overlook, and what in my experience really moves the needle...

...is customer understanding. Qualitative data.

Ecommerce best practices and analytics can take you so far, but explosive growth requires an in-depth understanding of the customer and their pains and desires.

Even when stores do capture qualitative data, they typically choose the easier data sources to collect, like surveys and onsite polls.

While these are important and part of any complete CRO process, they don’t allow you to dig deeper into customers' answers to discovery questions and ask WHY.

What does?

Customer development interviews.

They are the backbone of any real CRO work and help to inform your value proposition, customer personas and brand positioning.

They allow you to capture the voice of the customer and use it in sales copy that converts.

Book a free discovery call with Giles
Giles Thomas

CEO, Whole.

Giles Thomas founded Shopify Agency Whole in 2012. He's also the author behind AcquireConvert. Previously head marketing mentor for the Google launchpad accelerator and member of the Google expert program.

Happy Customers

Customer Testimonials

About Whole Design Studios

Founded in 2012 Whole Design Studios is a Shopify design & marketing agency. Focused on growing ecommerce businesses. We work with 100+ brands monthly. Our team of 35+ designers & marketers are experts in Shopify growth.

  • Productized services
  • Monthly cancel anytime, transparent pricing
  • Scalable plan tiers to grow with you
  • No hidden fees or hourly rates
  • Modern tooling and robust standard operating procedures
Your global agency

We are a fully remote business founded in London, UK. We work with brands from the US, Australia, UK, EU and more. Our team works from 10+ countries across the world and originates from the US, UK & EU.

Shopify consulting topics:

  • Replatforming to Shopify
  • Shopify app selection and optimization
  • Shopify theme conversion optimization and UX heuristic review
  • Shopify PPC
  • Shopify SEO
  • Shopify messaging, including email, SMS and messenger
  • Shopify cart abandonment technology and strategy
  • Shopify retention, up-sell, cross-sell strategies and CLV optimization
  • AOV optimization, bundling and post purchase upsells
  • Subscription model businesses and churn reduction
  • Shopify analytics set up and audits
  • Shopify Instagram growth with Loop Giveaways
  • Shopify CRO and A/B testing programs
  • UGC content asset creation and leverage
  • Ecommerce product page design (forget traditional layouts)
  • Shopify review capture optimization
  • Ecommerce photography and 3D photos

Take the first step towards faster growth

Book a call with Giles to discuss your consultancy project.

Book a free discovery call with Giles