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Klaviyo News & Feature Updates 2024

by Giles ThomasLast updated on September 30, 2024

Klaviyo News & Feature Updates 2024: What’s New and What’s Next

Keeping up with Klaviyo news in 2024 is essential as the company continues to make significant strides in both business growth and product development. Klaviyo’s continuous innovations, from advanced AI features to global SMS expansion, are designed to help businesses build smarter customer relationships and optimize their marketing strategies. In this post, we’ll dive into the most important company updates, feature releases, and strategic initiatives that are shaping the future of Klaviyo.


Company Updates for 2024

Klaviyo’s Financial Growth and Performance

Klaviyo has shown impressive financial performance throughout 2024. The company reported a 35% year-over-year revenue growth in both the first and second quarters, with Q2 revenue reaching $222.2 million. This robust growth has led Klaviyo to raise its revenue guidance for the full year, demonstrating the company’s strong market position and increasing demand for its platform.

Executive Team Expansion

Klaviyo has strengthened its leadership team with two notable hires in 2024. In August, Emily McEvilly joined as the company’s Chief Customer Officer, bringing over 25 years of experience from leading roles at companies like Workday and Oracle. In April, Klaviyo appointed Carmel Galvin as Chief People Officer, enhancing the company’s focus on employee experience and talent development with her extensive HR leadership background.

Investor Events and Market Presence

Klaviyo has been active in the investor space, participating in several key conferences in 2024. These include the Canaccord Growth Conference in August and the William Blair Growth Stock Conference in May. These events provide valuable insights into Klaviyo’s growth strategy and continued expansion in the marketing automation industry.


Feature Updates for 2024

Klaviyo AI Suite Expansion

In July 2024, Klaviyo expanded its AI Suite, introducing powerful new tools that are designed to make marketing faster, smarter, and more personalized. Key features like Personalized Campaigns AI allow businesses to automatically send customers the email or SMS variant they’re most likely to engage with, driving higher conversions. Additionally, the Reputation Repair AI tool helps optimize deliverability by excluding unengaged customers before a campaign is sent, ensuring better email performance.

New Integrations for Broader Marketing Reach

Klaviyo continues to broaden its integration capabilities, helping businesses reach new audiences across various platforms. In May 2024, Klaviyo launched a TikTok integration that allows brands to create authentic connections with over 1 billion users through personalized ads. Additionally, the Pinterest Integration (July 2024) enables businesses to seamlessly run Pinterest ad campaigns using first-party data from Klaviyo to drive higher ROI.

Klaviyo Portfolio for Multi-Account Management

In April 2024, Klaviyo launched Klaviyo Portfolio, a solution specifically designed for businesses managing multiple brands or operating in different regions. This feature allows users to centrally manage all accounts, including billing, reporting, and asset sharing across different brands, making it easier for large enterprises to streamline operations and maintain brand consistency.


Upcoming Enhancements in 2024

SMS Expansion into New Markets

Klaviyo has expanded its SMS marketing capabilities in 2024, offering businesses even more global reach. In September, Klaviyo SMS became available in the Nordic countries (Denmark, Finland, Norway, and Sweden), allowing businesses to collect SMS consent and engage subscribers in these regions. This expansion further supports Klaviyo’s goal of becoming a truly global marketing platform.

Continued AI Developments

Klaviyo isn’t stopping at its current AI offerings. Looking ahead, businesses can expect additional AI-powered features, such as automated A/B testing for email subject lines, which will allow marketers to test and optimize their email content automatically. Klaviyo’s AI-driven insights will continue to help businesses fine-tune their marketing strategies and boost engagement.


Klaviyo’s Strategic Growth Initiatives

International Expansion

Klaviyo’s commitment to growing its international presence is evident in its platform updates and SMS expansions. In addition to launching SMS in the Nordics, Klaviyo has rolled out support in countries like France and Germany, ensuring that businesses can leverage the platform across multiple regions. This global focus positions Klaviyo as a leading marketing automation platform for companies operating worldwide.

Industry-Specific Solutions

Klaviyo is also focusing on delivering industry-specific insights. In September 2024, the company released a report on the Health & Beauty industry, revealing that 66% of large businesses in this sector saw increased profits and margins in 2024. This demonstrates the platform’s ability to cater to niche markets and provide valuable data that helps businesses stay ahead of industry trends.


Conclusion

2024 has been a pivotal year for Klaviyo, with major updates to its platform and continued financial success. From expanding AI capabilities to launching powerful new integrations, Klaviyo is positioning itself as a leader in marketing automation. As the company continues to grow internationally and enhance its product offerings, businesses can benefit from staying up-to-date with the latest Klaviyo news and leveraging these innovations to strengthen their marketing efforts. Whether you’re a small business or a global enterprise, Klaviyo’s 2024 updates are designed to help you build smarter, more impactful customer relationships.