CRO stands for conversion rate optimization, this is the process of optimizing your profits through analytics and user feedback. Simply put it is about understanding why your website visitors aren’t buying or signing up, and fixing it.
Many people think conversion rate optimization is the same thing as A/B testing. But A/B testing is actually only one step in a much more in-depth process.
We start with a 3 month optimization plan, collect and analyse data and A/B test your website monthly.
Here is the complete CRO process we follow every month to increase your ecommerce conversion rates and grow your business.
Whole Design Studios was founded by Giles Thomas in 2011, Giles is an expert in ecommerce optimization and writes about ecommerce growth on his popular blog AcquireConvert. He is the head marketing mentor for the Google Launchpad Accelerator and one of only 30 marketers to be chosen globally for the esteemed Google Experts Program.
Whole Design Studios has a growing team of ecommerce optimization experts around the world with combined experience of more than 50 years.
“Hi I’m Charlotte, designer and founder at ByCharlotte. We’re a fashion ecommerce company that sells jewelry inspired by the beautiful lotus flower. We had traffic but not enough of our visitors were converting to sales. Whole Design Studios helped us to test and refine our online store, increasing our conversion rates and profits. If you’re looking for an agency to grow your fashion ecommerce business monthly, Giles and his team are a great fit.”
Charlotte Blakeney, Founder of ByCharlotte
“We had traffic, but wanted more of our visitors to checkout and buy from us. We thought our shop was perfect, but we soon learnt there were many things we could learn from our customers and test on our shop to increase our conversion rate. We followed Conversion Machine step by step and so far we are getting a great ROI. I’d definitely recommend Giles’s processes to any ecommerce company wanting to increase sales and profits.”
Imani Omololu, Co-Founder of Bfyne
1. Schedule A Call With Our Lead Analyst Giles
2. We Review Your Analytics & Create A Quote
3. We Get Started On Optimizing Your Store
Q: Do you offer design & development services?
A: Yes, we can design and code your ecommerce changes to test.
Q: Can we do in-house design & development?
A: Yes, we can optimize the website while you execute the changes.
Q: What software do you use?
A: We primarily use Google Analytics, Hotjar, Olark & Convert.
Q: Do you pay for the software?
A: No, but we do offer extended free trials with selected software partners.
Q: Do we have to sign up for 3 months.
A: Yes, our minimum commitment is 3 months to ensure ROI.
Q: How much do your services cost?
A: Monthly retainers start from $2000.
Q: Do I have to pay for design and development on top of the monthly retainer costs?
A: You get 8 hours design and development time as part of your $2000 retainer.
Q: How much is unlimited design and development?
A: Unlimited services start from $2999 a month.